Slow collection of data from iHealth

Incident Report for Human API

Resolved

This incident has been resolved.

Posted Aug 27, 2020 - 15:34 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 24, 2020 - 11:47 PDT

Identified

We have identified the issue as related to exceeding our rate limit with iHealth's API. We are working with iHealth towards a solution to the problem. We apologize for the inconvenience.

Posted Aug 20, 2020 - 11:41 PDT

Investigating

We are currently investigating this issue.

Posted Aug 19, 2020 - 15:06 PDT

This incident affected: Wellness (iHealth).