Update - We are continuing to investigate this issue.
Dec 12, 16:24 PST
Investigating - Some Fitbit users may not receive daily activity summaries or missing activity summaries for a period of days. We are actively investigating this issue.
Dec 12, 16:21 PST
This page offers performance information for Human API services.
Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact support@humanapi.co
Resolved -
This incident has been resolved.
Dec 10, 12:03 PST
Update -
We are continuing to monitor for any further issues.
Dec 5, 16:30 PST
Monitoring -
An issue was identified where Withings data stopped syncing for some users. This was attributed to expired access tokens for Withings API.
If a user is experiencing behavior where their Withings data is no longer syncing consistently, please advise them to re-authenticate their Withings account in Human API Connect. This will refresh the token and syncing will resume.
We apologize for the inconvenience.
Dec 5, 16:30 PST