This page offers performance information for Human API services.
Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact support@humanapi.co
Resolved -
This incident has been resolved.
Sep 11, 14:38 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 21, 15:30 PDT
Update -
Users should now expect new and recent data to be ingested normally. However, we continue to work with Garmin support to resolve a problem retrieving a user's historical data (i.e. data created before the date of the user's initial connection with Human API). Thank you for your continued patience as we work to resolve the issue with Garmin.
Jun 19, 00:06 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 17, 23:38 PDT
Investigating -
Some end users have reported that their Garmin activity summaries contain lower values compared to the source. We have opened an investigation with our engineering team on this issue.
Jun 7, 01:04 PDT
Resolved -
This incident has been resolved.
Sep 10, 13:11 PDT
Identified -
We have received numerous reports from users indicating that authentication fails when connecting to medical sources, as well as to labs and pharmacy. This affects authentication in Connect and should not affect data collection. Our engineering team has identified the issue and is working on a fix. We apologize for the inconvenience as we resolve the problem.
Sep 10, 10:04 PDT