Human API - Status Dashboard
Some users are receiving 0 steps from Striiv
Update - We are continuing to investigate the issue. We determined that the sync is working as expected, however we are not receiving any data from Striiv API which is resulting in 0 steps. We are reaching out to Striiv support to resolve this issue.
May 14, 19:23 PDT
Investigating - An issue was identified where Striiv stopped syncing recent data for some users. Our team is actively investigating this issue.

We apologize for the issue.
May 14, 17:12 PDT

About This Site

This page offers performance information for Human API services.

Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact support@humanapi.co

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Human API Portal Operational
API Operational
Medical ? Operational
Wellness Partial Outage
Fitbit Operational
Garmin Operational
Apple Health Operational
Azumio Operational
FatSecret Operational
Google Fit Operational
iHealth Operational
MapMyFitness Operational
Misfit Operational
Movable Operational
MyFitnessPal Operational
RunKeeper Operational
Strava Operational
Striiv Partial Outage
Vitadock Operational
Withings Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Sync errors for new Google Fit connections
Resolved - This incident has been resolved.
May 22, 11:50 PDT
Monitoring - We implemented a request for additional timezone scope that occurs at the Google Fit oauth process. End users can resolve their Google Fit sync errors by reconnecting their account in Human API Connect. New Google Fit users should see the appropriate timezone applied to their data.
May 19, 10:06 PDT
Identified - Engineering has identified that the issue relates to timezone information not available for many users at Google Fit's API. As an interim solution, we will begin collecting data for users without a timezone offset applied. While this may produce data via our API that appears different from the user's device, it is still nonetheless the user's data. We will work on a longer term fix thereafter.
May 4, 11:09 PDT
Investigating - For some new connections to Google Fit, users may encounter an error syncing their device with Human API. Existing connections should not be affected. We are investigating the problem and will further report as soon as possible. We apologize for the inconvenience and thank you for your patience.
Apr 29, 10:51 PDT
May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020
May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

Unresolved incident: Some users are receiving 0 steps from Striiv.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.

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