Cannot submit or manage Health Intelligence Platform (HIP) orders

Incident Report for Human API

Resolved

This incident has been resolved.

Posted Dec 23, 2021 - 10:12 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 22, 2021 - 17:08 PST

Identified

This issue affects functions related to HIP involving the Admin API and Portal. Our team has determined the cause and is deploying a fix. We apologize for the inconvenience.

Posted Dec 22, 2021 - 12:01 PST

Investigating

We are currently investigating this issue.

Posted Dec 22, 2021 - 11:53 PST

This incident affected: Human API Portal and API.