Cannot get recent Withings data for some users

Incident Report for Human API

Resolved

This incident has been resolved.

Posted Feb 04, 2019 - 22:21 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 16, 2019 - 23:15 PST

Update

We will have a fix deployed next week. Thank you for your patience.

Posted Jan 10, 2019 - 23:17 PST

Update

We are continuing to work on a fix for this issue with Withings. Thank you for your patience.

Posted Jan 09, 2019 - 23:17 PST

Update

We are working with Withings to resolve the issue. Thank you for your patience.

Posted Jan 02, 2019 - 16:04 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 02, 2019 - 13:22 PST

This incident affected: Wellness (Withings).